Staffing in Dental Hygiene: It's Not a Shortage. It's a Retention Crisis (Ep 178)

Is it simply a dental hygiene "staffing shortage" or does the data reveal a more complex retention issue? Host Matt Crespin sits down with Thalía Diedrick and Amaya Johnson to unpack the findings of GoTu's recently released 2026 State of Work Report, the largest survey of the U.S. dental workforce, developed in partnership with ADHA. The numbers are striking: 60% of hygienists report burnout, 53.8% received no raise in the last two years, and 41.4% receive zero benefits — and yet nearly 78% intend to stay in the profession long term. These issues lead to a retention crisis driven by resolvable issues, not a lack of committed professionals. Thalía and Amaya break down the three to five year cliff, why physical demand tops the burnout driver list, and why better benefits ranked above better pay as hygienists' number one desired change. They also dig into the rise of flexible and temporary work as a deliberate career strategy, the case for license portability, and what expanding scope could mean for underserved communities. Guests: Thalía Diedrick, Vice President of Marketing, GoTu; Amaya Johnson, Senior Manager of Provider Marketing, GoTu Host: Matt Crespin, MPH, RDH, FADHA Episode sponsored by GoTu.

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