
The FULL VOICE Podcast with Nikki Loney
The FULL VOICE podcast shares modern teaching tips, vocal pedagogy, business best practices for voice professionals.
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220 | Systems and Automation for Voice Studios with Caitlin Duckworth
Five teaching artists, 250 students, and no front desk. How does Caitlin Duckworth do it? Caitlin, contemporary singing specialist and founder of Houston Voice Studio, walks Nikki through the systems and automations that let her and her manager run a multi-teacher studio as a team of two, and why ethical employment sits at the centre of it all. Timestamps 2:33 From classical training to contemporary singing 13:52 Opening Houston Voice Studio 23:38 Hiring her first admin 27:19 One application form that runs onboarding 32:41 The reschedule form, coupon codes, and Slack alerts 39:02 Why her teachers are W2 employees, not contractors 42:29 Benefits, birthdays off, and paying through a power outage 51:37 Google Voice and keeping personal numbers private 54:11 Paid time for email, no work outside paid hours 56:10 Paid prep time, absences, and the full tool stack 1:09:12 Slack for teachers and Zapier as the glue 1:14:27 First steps: built-in integrations and Gmail filters About Caitlin Duckworth Founder, Houston Voice Studio | Contemporary Singing Specialist Caitlin Duckworth is a Contemporary Commercial Music specialist and founder of Houston Voice Studio, a Houston-based training program for pop and musical theater singers. Teaching is her first love, but much of her current focus is building an ethical employment model for teaching artists, systems that let her team focus on their singers, and wider access to the arts in her community. houstonvoicestudio.com Full show notes, reflective questions, and transcript: [episode 220 page link] The FULL VOICE Podcast is for voice teachers who want practical ideas for their teaching and their studio business. Visit our website: www.fullvoicemusic.com/podcast/220
About The FULL VOICE Podcast with Nikki Loney
Sharing inspiring interviews with music educators from around the world, the FULL VOICE Podcast shares pedagogy, business strategies, and best practices for your voice studio. Access more episodes, subscribe, and learn more.






