The Healthcare QualityCast

The Healthcare QualityCast

Jarvis T. Gray


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Latest Episode

005_Excellence in Patient and Employee Safety with Heidi Raines

Send us a text Welcome to another inspiring episode of the Excellence in Healthcare podcast! In this episode, host Jarvis interviews Heidi Raines, the dynamic founder and CEO of Performance Health Partners. Heidi shares her remarkable journey from a small-town girl with limited access to healthcare to leading a company that offers top-notch risk and compliance software. Join us as we delve into Heidi's principles for healthcare excellence, her leadership philosophies, challenges faced, and strategies for elevating healthcare standards. Key Topics Covered Introduction to Heidi Raines [00:00:00] Heidi's career path and current role in healthcare. Achievements of Performance Health Partners and Heidi's bestselling book. Heidi's Journey to Entrepreneurship [00:02:12] From rural healthcare experiences to founding Performance Health Partners. The evolution of the company's solutions for patient and employee safety, compliance, and performance improvement. Leadership Principles and Philosophies [00:04:26] The importance of process improvement. Empowering healthcare workers by giving them a voice. Excellence in Healthcare [00:15:39] Defining healthcare excellence. The role of leadership rounding and safety huddles in fostering a culture of safety. Future Plans and Book Insights [00:19:16] Insights from Heidi's book on patient and employee safety. Practical tools for implementing patient safety initiatives. Final Thoughts and How to Connect [00:23:52] Information on Performance Health Partners' educational resources. How to connect with Heidi Raines on LinkedIn and explore more about her work.  Resources Mentioned in the Episode Performance Health Partners: Performance Health Partners Website Access to white papers, case studies, and educational resources.  Books by Heidi Raines: Shared: A Framework for Patient and Employee Safety in Healthcare (Available on Forbes and Amazon)  Connect with Us Follow Heidi Raines on LinkedIn: Heidi Raines LinkedIn Follow Jarvis T. Gray on LinkedIn: Jarvis T. Gray LinkedIn Join the Conversation Did you enjoy the episode? Have insights or questions? Share your thoughts on social media using the hashtag #ExcellenceInHealthcare and tag us! Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence. Additional Resources: Order the book "Mastering Healthcare Excellence" Tune in Every Tuesday! New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.

About The Healthcare QualityCast

The Healthcare QualityCast is an audio podcast spotlighting today's most exciting and inspiring quality professionals within the healthcare industry. In our podcast, we dive into the career journeys of leaders that work daily to improve quality, safety, and service outcomes for patients, their family members, and their communities at large. Our mission is to provide motivation and direction to our listeners, encouraging you all to continue your efforts in improving the overall quality of healthcare. Access more episodes, subscribe, and learn more.