The Healthcare QualityCast

The Healthcare QualityCast

Jarvis T. Gray


The Healthcare QualityCast play_circle_filled

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Latest Episode

070_Serving with Humility: Sharyn Combs on Leadership Trends in Healthcare

Send us a text Host: Jarvis T. Gray, The Quality Coaching Co. Guest: Sharyn Combs CEO, The EchoSystem In this energizing episode, Jarvis T. Gray welcomes distinguished leadership coach and entrepreneur Sharyn Combs to the Excellence In Healthcare podcast. Together, they dissect key leadership trends, the power of coaching, strategies for thriving as a healthcare entrepreneur, and the importance of humility and resilience in leadership. Sharyn Combs brings insightful stories from her journey, sharing actionable lessons for healthcare leaders navigating today’s dynamic landscape. Key Themes & Topics: Leadership Mindset: Sharyn Combs opens with her guiding leadership quote: “Push until the ceiling becomes the floor,” emphasizing resilience, consistency, and sticking to the plan—regardless of feelings or adversity. Journey Into Healthcare: Sharyn Combs shares her non-traditional path from training & development in the restaurant world to healthcare, highlighting the “happy accidents” that often lead to fulfilling healthcare careers. Entrepreneurship in Healthcare: The conversation explores Sharyn Combs’s entrepreneurial ventures, including founding UCDI Leadership and a podcast network. She discusses the importance of business structure, networking, and building genuine, reciprocal relationships over quick returns. The Game-Changing Trend: Coaching: Coaching is highlighted as a ‘must-have’ for healthcare organizations—no longer just a buzzword or outsourced service, but an essential leadership skill. Leaders must develop coaching abilities to build stronger teams, increase retention, and adapt to rapid changes. AI in Healthcare: While AI continues to rise, Sharyn Combs predicts a “rollback” as leaders realize the irreplaceable value of human connection and hands-on leadership. Lessons Learned – The Power of Humility: Sharyn Combs reflects on her own leadership journey, sharing how unchecked success can shift focus away from serving others. True leadership requires humility, staying grounded, and continual personal growth. Influential Mentors: Influences like Latorrel McNeil and Myron Goldin shaped Sharyn Combs’s philosophy of authenticity—“sit in your seat”—and not shrinking in the presence of others’ greatness. Biggest Challenges & Opportunities: Generational mindsets and points of view are identified as the main challenges in healthcare teams today. The opportunity lies in leaders’ ability to unify different perspectives toward shared goals. Is your healthcare organization ready to excel with Lean Six Sigma? Take our quick Readiness Assessment to uncover strengths and improvement opportunities for quality, safety, and efficiency Start Now: Lean Six Sigma Readiness Assessment Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

About The Healthcare QualityCast

The Healthcare QualityCast is an audio podcast spotlighting today's most exciting and inspiring quality professionals within the healthcare industry. In our podcast, we dive into the career journeys of leaders that work daily to improve quality, safety, and service outcomes for patients, their family members, and their communities at large. Our mission is to provide motivation and direction to our listeners, encouraging you all to continue your efforts in improving the overall quality of healthcare. Access more episodes, subscribe, and learn more.