The Healthcare QualityCast

The Healthcare QualityCast

Jarvis T. Gray


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Latest Episode

062_From Tobacco Fields to Healthcare Excellence: Lessons Learned with Jeffrey Simms

Send us a text Guest: Jeffrey Simms, Associate Chair for Alumni and External Affairs & Assistant Professor, UNC Host: Jarvis T. Gray, The Quality Coaching Co. In this impactful conversation, Jarvis T. Gray sits down with Jeffrey Simms, a “rock star” in healthcare leadership and education, whose journey from North Carolina tobacco fields to academia is both inspiring and deeply insightful. Jeffrey Simms shares his guiding leadership mindset: always strive to leave every interaction better than you found it—a philosophy shaping his work with students, alumni, and healthcare professionals. Together, they discuss: The importance of professional development and connecting alumni with future healthcare leaders AI and technology trends, workforce development, and improving access to care Real challenges facing rural healthcare organizations, and strategic planning for these providers The value of partnerships and not duplicating work—collaboration over competition Personal stories about overcoming early career challenges, imposter syndrome, and leading teams as a young professional Lessons on vulnerability, the power of lived experience, and always finding/including missing voices in decision-making Influences from family and pivotal mentors, and the vital importance of community engagement in healthcare delivery The biggest challenges and opportunities for healthcare leaders today, including workforce morale and purpose-driven leadership Inspirational advice: keep learning, know your “why”, and don’t forget to celebrate wins (and take vacations!) Key Highlights AI & Workforce Trends: Emphasis on necessity for leaders to engage with AI, even if it feels intimidating, and making workforce retention/safety a top priority. Rural Healthcare & Strategic Partnerships: Discussion about supporting rural health organizations through strategic planning and partnerships with academia. Early Career Lessons: Navigating leadership roles at a young age, relationship building during difficult decisions, and the importance of including diverse voices. Purpose & Resilience: Advice on leading with purpose, staying curious, and remembering that patient care is at the heart of all healthcare work. Rapid Two-Minute Drill Career Advice: Never stop being a student, and always carry a pen and notepad to ask questions and learn. If He Could Start Over: He’d prioritize his own wellbeing and take more vacations. Recommended Resources: Assembly Required podcast by Abrams, North Carolina Institute of Medicine resources, ACHE publications, and the power of reading fiction for balance. Looking Ahead: Excited to celebrate his son’s graduation, upcoming student successes, and innovative problem-solving in the face of healthcare challenges. Connect with Jeffrey Simms LinkedIn: jefferysimms Email: jsimms@email.unc.edu Is your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find out! Evaluate your leadership, strategy, and operations. Start now: Healthcare Excellence Readiness Assessment Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence. New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.

About The Healthcare QualityCast

The Healthcare QualityCast is an audio podcast spotlighting today's most exciting and inspiring quality professionals within the healthcare industry. In our podcast, we dive into the career journeys of leaders that work daily to improve quality, safety, and service outcomes for patients, their family members, and their communities at large. Our mission is to provide motivation and direction to our listeners, encouraging you all to continue your efforts in improving the overall quality of healthcare. Access more episodes, subscribe, and learn more.