
The Healthcare QualityCast
Jarvis T. Gray
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069_AI, Diversity, and Data: The Future of Healthcare Innovation with Justin Ayars
Send us a text Host: Jarvis T. Gray, The Quality Coaching Co. Guest: Justin Ayars, Founder & CEO, EqualityMD In this inspiring episode, Jarvis T. Gray sits down with healthcare entrepreneur and founder of EqualityMD, Justin Ayars (he/him). From Star Trek leadership wisdom to the realities of healthcare entrepreneurship, they discuss how diversity, data, and disruption are shaping the future of healthcare. Key Topics & Highlights 1. Leadership Wisdom and Mindset Justin shares his guiding quote: "Things are only impossible until they're not," inspired by Star Trek. Emphasizes the importance of challenging complacency and embracing risk, especially as an entrepreneur in healthcare. 2. Career Journey & Entrepreneurship Justin details his non-linear career path—starting as a healthcare trial lawyer, moving into entrepreneurship, and eventually founding EqualityMD. Talks candidly about the challenges and rewards of building businesses in and around healthcare, especially under difficult circumstances like the Great Recession and COVID-19. 3. Building Solutions Outside the Broken System EqualityMD evolved from a B2C LGBTQ+ healthcare platform to a B2B solution, providing inclusive healthcare options for employers, nonprofits, and organizations. Emphasizes the need to innovate outside the traditional insurance-based model and the power of data analytics to address health disparities. 4. Navigating Accelerators & Entrepreneurship Justin shares wisdom from participating in accelerator programs and pitch contests, advising that failing is necessary for growth and that real-world experience is irreplaceable. 5. Industry Trends & Challenges Highlights game-changing trends including AI and interoperability but cautions against silver-bullet thinking. Discusses the challenges of rising healthcare costs, the influence of insurance companies and pharmacy benefit managers, and the need for preventative care and better data. 6. Data, Diversity & Health Equity The need for trustworthy data from marginalized populations to drive healthcare reform. The pivotal role of culturally competent, data-driven solutions for underserved communities. 7. Personal Stories & Leadership Lessons Shares powerful anecdotes about learning from icons like Liberace and legal mentors. Stresses the importance of knowing your audience, understanding time/place/manner, and living deliberately. Links & Resources EqualityMD: equalitymd.com Connect on LinkedIn: Justin Ayars Email: justin@equalitymd.com Memorable Quotes “Strength through diversity. On our own, we're fine and dandy, but we're more powerful together.” — Justin Ayars“You’ve got to make the effort, embrace risk, and fail forward.” — Justin Ayars“Always know your audience. You can’t read about it, you just have to do it.” — Justin Ayars Is your healthcare organization ready to excel with Lean Six Sigma? Take our quick Readiness Assessment to uncover strengths and improvement opportunities for quality, safety, and efficiency Start Now: Lean Six Sigma Readiness Assessment Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.
About The Healthcare QualityCast
The Healthcare QualityCast is an audio podcast spotlighting today's most exciting and inspiring quality professionals within the healthcare industry. In our podcast, we dive into the career journeys of leaders that work daily to improve quality, safety, and service outcomes for patients, their family members, and their communities at large. Our mission is to provide motivation and direction to our listeners, encouraging you all to continue your efforts in improving the overall quality of healthcare. Access more episodes, subscribe, and learn more.









