The Healthcare QualityCast

The Healthcare QualityCast

Jarvis T. Gray


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Latest Episode

063_From Bumps to Breakthroughs: Leading Through Healthcare’s Biggest Risks w/ Paul Wilder

Send us a text Host: Jarvis T. Gray, The Quality Coaching Co. Guest: Paul Wilder, Executive Director at CommonWell Health Alliance In this insightful episode, Jarvis T. Gray sits down with Paul Wilder, an expert in health IT and interoperability, to dive deep into the challenges and opportunities facing healthcare leaders today. The conversation covers leadership philosophies, the evolution of patient data access, risk-taking in career decisions, and the crucial importance of data accuracy in healthcare. Key Topics & Highlights 1. Leadership Mindset Paul Wilder emphasizes action over overthinking: “A poor plan executed well is still better than the best plan executed poorly.” Jarvis T. Gray echoes the importance of vision and action for healthcare leaders, preferring to “take action” rather than “pontificate.” 2. Journey into Healthcare Paul Wilder shares his unique path into healthcare, from declining a coveted MD program to working in biomedical science and health IT. The tangible impact and meaningful stories within the industry inspired his continued dedication. 3. Data, Technology & Interoperability The shift from doctor-driven decisions to data-driven care is explored, with Paul Wilder championing interoperability—the seamless exchange of data between providers and patients. The next big wave? Empowering patients with access to their own health data and enabling them to engage meaningfully with that information. 4. Patient Data Accuracy Paul Wilder shares personal anecdotes about data errors and the potential downstream effects, likening health records to financial statements that require regular accuracy checks. Jarvis T. Gray adds a real-world example of using AI to interpret lab results, showing new ways patients are taking charge of their health. 5. AI, Data Tools & Patient Empowerment Real stories demonstrate the value of AI, not just for clinicians but for reassuring and informing patients during stressful moments. The use of AI for personalized health decisions is discussed as a growing trend—and game changer—for both patients and providers. 6. Leadership Challenges & Advice Paul Wilder recounts a pivotal career moment, the importance of aligning with leadership, and taking calculated risks. Advice for rising leaders: Take smart risks, seek feedback, and work with those who teach you valuable skills. 7. Trust in Healthcare The episode addresses trust as both the biggest challenge and opportunity in healthcare—especially regarding data sharing, patient engagement, and regulatory evolution. Recommended Resources Podcasts: Freakonomics, Planet Money (for broader business and economics insights) Connect with Guest Find Paul Wilder on LinkedIn: linkedin.com/in/paullwilder Is your healthcare organization ready to excel with Lean Six Sigma? Take our quick Readiness Assessment to uncover strengths and improvement opportunities for quality, safety, and efficiency Start Now: Lean Six Sigma Readiness Assessment Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

About The Healthcare QualityCast

The Healthcare QualityCast is an audio podcast spotlighting today's most exciting and inspiring quality professionals within the healthcare industry. In our podcast, we dive into the career journeys of leaders that work daily to improve quality, safety, and service outcomes for patients, their family members, and their communities at large. Our mission is to provide motivation and direction to our listeners, encouraging you all to continue your efforts in improving the overall quality of healthcare. Access more episodes, subscribe, and learn more.