The Healthcare QualityCast

The Healthcare QualityCast

Jarvis T. Gray


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037_From Wishing to Winning: Joe D’Angelo Shares Success Insights for Healthcare Leaders

Send us a text Host: Jarvis T. Gray Guest: Alvin (Joe) D'Angelo Introduction Jarvis welcomes listeners and introduces Joe D’Angelo, a seasoned healthcare leader and published author. Joe kicks off the episode by sharing his two guiding leadership quotes: “Everything is hard, so choose your hard.” John Maxwell: “Leadership is influence, nothing more, nothing less.” Joe D’Angelo’s Journey Joe discusses his book, From Wishing to Winning: 21 Approaches for Unleashing Long-Lasting Success, sharing that it was inspired by meaningful lessons and the desire to help others, not just executives. He describes his path into healthcare, initially exploring physical therapy before pivoting to administration, inspired by his experiences growing up in rural South Carolina with limited access to quality care. Trends and Challenges in Healthcare Joe identifies artificial intelligence (AI) as a major trend and potential game-changer in the industry, especially regarding its application in diagnostics, hospital safety, and patient care. The conversation highlights how AI is already being implemented at Johns Hopkins (e.g., radiology and weapons detection) and the importance of addressing bias in these technologies. Navigating Professional Challenges Joe shares a pivotal career moment struggling for direction early on, which led him to seek out mentors and learn from diverse leaders. He emphasizes the importance of mentorship for both early and mid-career professionals. Both Jarvis and Joe note the influence of Kevin Sowers, among others, on their leadership styles and career paths. Influential Figures and Lessons Learned Joe cites his parents, local faith leaders, and iconic healthcare executives as key influences. His most enduring lesson: “Nothing’s given to you. Everything is earned.” Perseverance and keeping a level head during challenges are highlighted as core leadership traits. Leadership Advice & Inspiration Joe draws inspiration from previous generations who did more with less and strives to empower his teams through autonomy and trust. Top career advice: “Never put your career in someone else’s hands”—ultimately, you are responsible for your path. Recommended Reading Joe recommends: 21 Irrefutable Laws of Leadership by John Maxwell How to Win Friends and Influence People by Dale Carnegie Can’t Hurt Me by David Goggins Looking Ahead Joe is excited for continued collaboration at Johns Hopkins, focusing on patient safety, employee engagement, and strategic growth. Celebrating wins with his teams is a priority, giving recognition to those making tangible impacts. Connect with Joe D'Angelo LinkedIn: Alvin (Joe) D'Angelo Is your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find out! Evaluate your leadership, strategy, and operations. Start now: Healthcare Excellence Readiness Assessment Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence. New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.

About The Healthcare QualityCast

The Healthcare QualityCast is an audio podcast spotlighting today's most exciting and inspiring quality professionals within the healthcare industry. In our podcast, we dive into the career journeys of leaders that work daily to improve quality, safety, and service outcomes for patients, their family members, and their communities at large. Our mission is to provide motivation and direction to our listeners, encouraging you all to continue your efforts in improving the overall quality of healthcare. Access more episodes, subscribe, and learn more.