Wandermint Creative

Wandermint Creative

Melissa Mitchell


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Latest Episode

5 Steps to Creating an Amazing Client Journey with Hannah Murphy

In this conversation, we discuss the five-step client journey and the importance of client retainers. Hannah emphasizes the need for a good package that solves a clear problem and is easy to manage. She breaks down the five steps of the client journey: pitch, persuade, onboard, deliver, and offboard. Takeaways Client retainers are services that someone pays for regularly, providing predictability in income and reducing the need for extensive marketing. A good retainer package solves a clear problem and is easy to manage on the back end. The five steps of the client journey are pitch, persuade, onboard, deliver, and offboard. Personalization, surprise and delight are crucial in creating a positive client experience. Streamlining systems and using tools like ClickUp, Airtable, and Dubsado can help simplify business operations. Grab Hannah's Client Onboarding Kit here: https://www.withhannahandco.com/onboarding _______________________ Want to learn how to get your first YouTube video created, using only your phone? Make sure to sign up for my mini-course here: https://ln-k.me/ytminicourse Ready to get started with YouTube? Book a call with me Today! https://ln-k.me/ytsalescall Watch the YouTube video for this episode: https://youtu.be/HFYsEP-sm4M CONNECT WITH ME: Facebook: https://www.facebook.com/wandermintcreative/ Instagram: https://www.instagram.com/wandermintcreative/ TikTok: https://www.tiktok.com/@wandermintcreative Join my Facebook group - YouTube Organic Lead Machine https://www.facebook.com/groups/youtubeorganicleadmachine https://podcasters.spotify.com/pod/show/wandermintwarrior/support

About Wandermint Creative

How do I market my business? How do create memorable branding for my business? Does Digital Marketing really work? Welcome to the Wandermint Warrior Podcast where I will answer all of these questions and more! With step by step guides, social media strategies, and inspiring interviews I hope to give you a resource to help you conquer your business online. A warrior is someone who is not afraid to fail, someone who gets up even after they have failed. A warrior is strong and successful. Are you ready to be the warrior in your business? I am ready for you to be! Come along for the ride. Access more episodes, subscribe, and learn more.